Shipping policy

At our store, shipping is designed to be simple, transparent, and reliable. Every order is carefully prepared and verified before leaving our fulfillment facilities.

Order Processing

Orders are usually processed within 1–3 business days after payment confirmation. During holidays, special promotions, or periods of increased demand, processing may require additional time.

Shipping Times

Estimated delivery times generally range from 5–15 business days after dispatch. Delivery estimates are not guaranteed and may vary due to customs inspections, carrier operations, weather conditions, or regional logistics constraints.

International Deliveries

We proudly serve customers worldwide. Some destinations may require additional transit time depending on local regulations and shipping infrastructure.

Tracking Information

Tracking details are provided whenever available. Please allow several days after shipment for tracking updates to appear within the carrier's system.

Customs and Import Fees

International shipments may be subject to import duties, customs fees, taxes, or similar charges imposed by local authorities. These costs are the responsibility of the recipient.

Split Shipments

To improve delivery efficiency, products from the same order may occasionally be shipped separately from different fulfillment centers.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information. We cannot guarantee successful delivery when incorrect or incomplete addresses are submitted.

Delivery Delays

While we work with trusted logistics partners, delivery delays may occasionally occur due to circumstances beyond our control. Such events may include customs processing, severe weather, transportation disruptions, or carrier-related issues.

Lost or Damaged Packages

If your order arrives damaged or appears lost during transit, please contact our support team within 7 days of the expected delivery date so that an investigation can be initiated.

Contact

For any shipping-related questions, our support team is available to assist you throughout the delivery process.